RIU Palace Riviera Maya
Avenida Xaman-ha, Manzana 9 y 10, Lote 1, Near Playacar Golf Club, Playa del Carmen, 77710, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$$$$
房间
460
Pets
No
從 $ 2,916.37
02
Jul
RIU Palace Riviera Maya, Playa del Carmen
Price & Availability
Select your room
Junior Suite ·
All Inclusive
Junior Suite (Courtyard View) ·
All Inclusive
Standard Room ·
All Inclusive
Superior Junior Suite ·
All Inclusive
Cancel free of charge before Wed, 26 Jun 2024
Junior Suite Vistas Al Oceano ·
All Inclusive
Cancel free of charge before Wed, 26 Jun 2024
Habitación Doble Interior ·
All Inclusive
Cancel free of charge before Sat, 22 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
871 reviews
5
4400
4
1655
3
530
2
209
1
172
Customers Review
Cleanliness 4.5
Comfort 4.2
Neighborhood 4.6
Amenities 4.2
Condition 4.2
Recomendation 70.6%
“I am currently on my second visit to Riu Palace Riviera Maya in 7 months. This is also my second review and I will touch on few things that can get misconstrued.
1. Beach vendors...there are quite a few of them trying to sell you items. That’s seems to be the case wherever you go in Mexico. They are not demanding or rude. It’s a way for them to get money. As an African American, they assumed I smoke marijuana and asked if I wanted to buy some. I said “No Thank You.” and that was all. Tourist come here to PARTY so why would ANYONE be so insulted or surprised? One would have to expect an encounter like this. Just say “No Thank You.” and enjoy the rest of your vacation!
2. Rooms...I have yet to see an outdated room. From my understanding ALL rooms were remodeled in 2019. Now the rooms did have a little wear and tear but I expected that being that this is a popular resort that houses 1000’s of guest. Unless you had an unfortunate event (broken toilet, cracked shower door, etc) or the type of person that searches a room for its imperfections, you will enjoy the rooms. The beds were average and the rest of the room was nice. I would recommend you upgrade to an ocean view...definitely worth it.
3. Food...breakfast was very good. There are a lot of options for picky eaters. I Love the fresh fruit. Lunch buffet...average. Typical American food (burgers, hot dogs and fries) along with fish, chicken, fajitas and multiple salad options. Probably my least favorite dining option but I the best of it. Dinner...the Steakhouse is the best. Japanese restaurant had good sushi by average entree’s. Italian was ok.
4. The staff is SPECTACULAR. The grounds are manicured to perfection. The best spot are the lounge chairs on the beach. It’s so relaxing and peaceful. Please do not be discouraged by others negative reviews unless it was something more personal. Is this a 5 star resort, No. But it’s definitely a 4 Star. Please feel free to reach out to me if you have questions.”
— Derrick Woods
“Me encantan los hoteles Riu! Previamente me había hospedado en Riu Palace México y en esta ocasión en Palace Riviera Maya, ambos excelentes! Realice la reservación por su página de internet y conseguí un precio bastante accesible; desde que llegamos la atención fue muy buena, la habitación bastante confortable, la comida rica y variada (principalmente el restaurante mediterráneo), la playa limpia y sin sargazo, el espacio del gimnasio y la piscina con agua caliente y techada super recomendados. Nos encontramos un coatí (todo bonito). En cuanto a las medidas de seguridad por Covid, todo el personal usa el cubrebocas y la distancia, en los restaurantes y el bar te piden usarlo al ingresar, sin embargo en los espacios compartidos con los otros huéspedes nadie lo usa 😵💫”
— Ruby Hernandez Sanchez
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