Excelente acomodação. Excelente localização. Alguns probleminhas, mas nada que me impeça de voltar a este hotel.

Hotel excelente !!! Na chegada tudo muito rápido, atendimento personalizado inglês ou português (méritos para Will) quarto com acomodações modernas, limpeza impecável e pessoal muito profissional. Próximo a vários locais ( comércio metro e museu de história natural e outros) não têm melhor. Lauro Sant Anna e família

Muitíssimo bom atendimento excelente camas muito confortáveis

Muito bom

Lugar lindo e muito apropriado para eventos

Hotel muito bonito, com equipe atenciosa. Jardim externo muito bonito

Hotel muito bom. Ao lado do metrô, quartos limpos e café da manhã excelente. Fui atendido por um recepcionista que falava português.

Excelente localização. Atendimento perfeito. Quartos com camas bastante confortáveis.

A lovely hotel as you approach and once inside you are greeted by staff who are really friendly and helpful. Hotel bar is nice with garden area available also. Room was clean and fairly spacious. Check in and out simple and quick. Location is good for many of London's locations and the hotel is also opposite a tube station which is convenient. Prices are typical for the area.

This was our first visit to England. We relied solely on the reviews of others. While it was very convenient to the tube I would have preferred it to be a little safer and cleaner area. This is a semi clean place to stay (I prefer cleaner). As compared to the staff of American four/five star hotels they were kind of rude and not very accommodating. Next time we fly to London we will try to stay closer to Buckingham Palace in the Mayfair District (newer, cleaner, seemingly safer area).

Muy cómodo hotel, el servicio es excelente, algo Alejado del centro

Excelente hotel por ubicación y atención. En especial Chiara quien nos ayudó y además habla español! Desayuno impecable.

Perfectly located for us. Only a few steps away from the Gloucester station.The staff made us feel right at home. Our room was cozy with updated amenities and comfortable beds. Ithas the feel of a boutique hotel. The food was well prepared in the in house restaurants and indoor lounge area (where they also provide high tea in the afternoon)The wait staff was very friendly.We enjoyed the outdoor garden area which was divided into 2 sections: a grassy area with comfortable chairs and tables and "pods" for private group activities,and the"beach" which even provided flip flops so your feet would not get too sandy if you want to enjoy a lounge chairs situated there. As IHG members, we were able to utilize a private lounge/dining area for breakfast each morning and drinks in the evening. (Check your tier status for this amenity). There are several absolutely amazing restaurants, shops and grocers within a short walking distance!We most definitelyplan to stay here again when we return to London.

Great hotel. Very helpful staff, they are amazing. Not to mention the support and the fundraising the manager did for charitable causes. The hotel is very well located on Cromwell road with shops restaurants and supermarkets in immediate distance. Not seen the rooms myself however the function rooms and lobby are very stylish.

Our room seemed to be above the kitchen and if the window was open we had a food smell in the room

Everything! I No

Todo perfecto. Ubicación ideal para llegara cualquier lugar y con sitios para comer y supermercados al lado. En el hotel se preocupan parque que estés lo mejor posible. Recomendable para familias como nosotros

Muy buen hotel. Excelente ubicación

very nice hotel. Very clean and well kept. Rooms are decent in size and an adequately large bathroom. Beds are comfortable and rooms are fully air-conditioned. Staff are friendly and very helpful.Hotel is situated close to the underground and bus routes. Also very close to a number of restaurants and shops. Also ideally situated in London to go to other tourist attractions.

Despite some minor drawbacks, we mostly enjoyed our 5-night stay at the Crowne Plaza Kensington. The hotel property and rooms were clean and comfortable. We chose this hotel for the double bed family rooms, which was surprisingly spacious. I really liked that breakfast was included so that was quite convenient and a peace of mind when starting our day. Location was superb as the hotel is located across the Gloucester tube station, half a block away from the hop-on hop-off bus stops, and a short walk to Harrods and other shops. My only issue was with housekeeping. Our room included two complimentary bottles of still water upon check-in. The bottles were replenished on the second day but were forgotten on the third, forth and fifth day. Perhaps it was because we had purchased additional bottles of still water (which were stored in the mini fridge) but that doesn't negate our entitlement to the complimentary water each day during our stay. My husband had to purchase two bottles from the front desk one evening at £2 a bottle since Boots pharmacy across the street closes at 8pm and we previously purchased their remaining stock in the cooler. Housekeeping also didn't bother cleaning/replacing the used mugs and spoons. By the fifth day of our stay, we had a closet full of (four) used mugs that had been there for three days. Granted we could have easily rinsed them for re-use (which I did on our last night) but the onus should have been on housekeeping and not the guests. Even so, I would probably stay here again for value and comfort of two beds and the convenient location.

I’ve stayed at this hotel a lot - around a dozen stays ranging from one night to two weeks - and really recommend it. The staff are consistently friendly and helpful. The rooms are clean. The hotel is conveniently located. And I especially appreciate the restaurant which specialises in well-executed Asian fusion cuisine; it is a welcomed break from the typical hotel fare of pasta, burgers and salads.

Convenience to the Gloucester Tube station and all the amenities. Concierge,  was very helpful during our 4 night stay. No.

Buen hotel, situado cerca del centro sin bullicio. Metro con 3 líneas principales a 5 minutos. Rodeado de restaurantes y bares.

Muy bien situado. A las habitaciones le sobran muebles.

Location

My family and I stayed for a week on vacation - the first time traveling outside of the US. The concierge service was wonderful. Excellent breakfast every morning with friendly and courteous wait staff. The room was clean and had all the amenities we needed. It was in a great location - 3 min walk to the Tube and had restaurants all around. I would stay in this hotel again if I go back to London. I've recommended it to others already.

The staff were very helpful and courteous! The beds weren't very comfortable and the air conditioning noise was annoying.

The hotel location was the best! It was close to restaurants, grocery stores, and the underground. The hotel is on a very busy street and sometimes we would hear street noise during the night.

Location, Location, Location... The room is a little smaller than expected, but very nice!

Hemos estado por 2ª vez en 3 años en este hotel y la verdad es que sigue estando a un gran nivel.Muy bien ubicado en zona tranquila, pero a pocos metros de restaurantes y pubs,así como de un par de supermercado grandes.En un paseo te plantas en : - 10 minutos al Museo de Historia natural - 15 minutos al Royal Albert Hall. - 15 minutos aKensington Palace y las tiendas de Kensignton High Street - 20 minutos a HarrodsLas habitaciones son amplias y el desayuno tiene suficiente variedad. El hotel también disponen de un pequeño jardín interior donde descansar o tomar algo. El wifies gratuito y muy rápido. Hay personal en recepción que te puede ayudar en castellano.Para repetir en la próxima visita a Londres

Absolutamente recomendable, muy bien situado en una zona tranquila, con la estación de metro de Gloucester Road cruzando la calle. El hotel es bastante nuevo y la habitación que ocupé era amplia para lo que es habitual en Londres. Buena limpieza y los desayunos magníficos. El personal muy amable y algunos hablan español. Por ponerle un pero, el armario es pequeño para dos personas.

We stayed here for three nights to celebrate my husbands birthday. It’s perfectly situated to allow easy access to central London. Great value if you get a club room as you get breakfast, lots of...

I’m a great believer that hotel stays need to be good value, and that you need to be valued as a guest. I stay away frequently and choose CP Kensington often. My organisation also runs training...

I have stayed here a couple of times now and have never been disappointed. The rooms are great, the staff are great and location is pretty good as well. There is plenty of choice for breakfast so you...

Extremely welcoming staff. Rooms are comfortable, clean and very spacious. Good location and well priced for the area. Underground is just across the street. Overall a fantastic stay. The warm...

We stayed here for four nights. Hotel is in a good location - waitrose and Gloucester Road tube station are directly opposite and there are plenty of cafes nearby. They also upgraded us from king...

Fab service and location. I arrived at 9.50am following an early flight to Heathrow – I had already checked that I could leave my suitcase at the hotel until check in opened at 3pm. To my delight...