Grand Bay Hotel San Francisco
223 Twin Dolphin Drive, In Redwood City (Redwood Shores), Redwood City, CA 94065, United States
Rating
4.2
Travelers Choice
2021
Price Level
$$$
Rooms
421
Pets
Yes
05
Jun
Grand Bay Hotel San Francisco, Redwood City
Price & Availability
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Overall
Excellent
4.2
1686 reviews
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Customers Review
Location 4
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.2
Amenities 4.3
Condition 4.4
Recomendation 74.3%
“Service and views! Justin’s service is exceptional and made sure my stay here was outstanding. They went about and beyond the norm of a hotel. Accommodated me for anything i need and got me a beautiful bay view. He and his staff are on point.
5 nights total and my stay was very comfortable and i can’t wait to make another trip and bring my family with me. Hope to see you all soon!
And with an amazing bar and food in the lobby!
Thanks for a warm welcome.”
— sid verma
“Really poor hotel, staff and amenities. The staff are uninterested in main. They do not want to provide a good customer service experience. The bar is often unmanned, the breakfast cafe was sometimes unstaffed and closed. The bar menu is limited at best. The rooms are not clean. We had blood on the floor of the room and the concierge staff were somewhat surprised we asked for the room to be cleaned. In the end they just put some towels outside the door. Guests also bring their own bags in on trolleys in a 9 floor hotel. The parking is charged to guests at $30 per day without any discount or free access to paying guests. A terrible experience all round and would avoid at all costs if you are staying in Redwood City”
— chris ohanians