Birmingham Marriott Hotel
12 Hagley Road, Five Ways, Near Broad Street, Birmingham, B16 8SJ, United Kingdom
Rating
4.3
GreenLeader
2024
Price Level
$$
Rooms
104
Pets
No
from $ 1,073.30
30
May
Birmingham Marriott Hotel, Birmingham
Price & Availability
Select your room
Deluxe Double Room ·
Միայն Սենյակ · 1 Double Bed
Non Refundable
Habitación Deluxe, 1 Cama Doble ·
Միայն Սենյակ
Non Refundable
Superior King Room ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Standard 2 Double Family Room ·
Միայն Սենյակ · 2 Double Beds
Non Refundable
Habitación Superior, 1 Cama De Matrimonio Grande ·
Միայն Սենյակ
Non Refundable
Deluxe Double Room ·
Bed & Breakfast for 2 Guests · 1 Double Bed
Non Refundable
Habitación Familiar, 2 Camas Dobles ·
Միայն Սենյակ
Non Refundable
Superior King Room ·
Bed & Breakfast for 2 Guests · 1 King Bed
Non Refundable
Habitación Deluxe, 1 Cama Doble ·
Bed & Breakfast
Non Refundable
Deluxe Double Room ·
Bed & Breakfast · 1 Double Bed
Non Refundable
Habitación Superior, 1 Cama De Matrimonio Grande ·
Bed & Breakfast
Non Refundable
Habitación Familiar, 2 Camas Dobles ·
Bed & Breakfast
Non Refundable
Suite, 1 Habitación ·
Միայն Սենյակ
Non Refundable
Suite, 1 Habitación ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
729 reviews
5
455
4
463
3
180
2
65
1
46
Customers Review
Value 4.2
Location 4.2
Cleanliness 4.4
Comfort 4.4
Neighborhood 4
Amenities 4.2
Condition 4.2
Quality 5
Recomendation 88.7%
“DO NOT USE THIS PLACE FOR CONFERENCES UNLESS YOU WANT TO WRONGLY CHASED FOR UNPAID PARKING FEES - we held a conference here back in July 2018. We paid for the parking on arrival and still we all received a parking fine. I rang up and spoke to the manager at the time and he told me this would be resolved as there’s a record of my payment. Since then, for the last 4 years I’ve been harassed by ‘debt collection bailiffs’ for a sum of £170. I probably get one every 6 months which then means I have to call this hotel and they tell me they will sort it. Absolute joke - take your business elsewhere.”
— Krishan Morjaria
“Booked a spa day here with my wife. Glad we didn't arrive too early as very little to do.
Lovely greeting at the front door to be directed to the spa downstairs.
Arrived downstairs to fill in forms for our massages later. Given towels but no robes or slippers, which I would have expected for a spa day, especially when massages were included.
Very clean changing rooms and walked into the spa to see a sign stating to shower before entering the spa, sauna and steam room. 'there is no sauna' we discovered after searching and then asking.
The pool was small but lovely and warm. It was actually warmer than the jacuzzi! The jucuzzi we had to ask the staff to turn the heating up multiple times. The steam room had no steam and again staff had to be asked to fix. Really not what I expected from a spa day after travelling from Swansea to Birmingham for a spa day! Thought we were in good hands with a Marriott but apparently not.
Not much to do for a few hours while we waited for our massages, which were excellent. Thank you Jasmine for our massages, so relaxing and professional.
On the whole very disappointing experience and we left straight after the massages due to lack of working facilities.
After speaking to regulars at the spa, they said that the facilities are often not working and they always have to speak to staff to get things working. They only go there because its quiet in the spa and gym, which probably says a lot about the place.”
— Jonathan Clarke
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