Experience Luxury and Elegance at Salamander Washington D.C. in the Heart of District of Columbia

R Agarwal

Aug 10, 2022

1

Isso é tão longe de um hotel cinco estrelas que o oriental mandarim deveria ter vergonha! 1. A senhora do balcão nunca se apresentou e falou em um decibel que pode ser reservado para deficientes auditivos! Ela se certificou de que todos soubessem quais descontos estávamos recebendo e quanto tempo ficaríamos. 2. O velho casal branco fazendo check-in ao nosso lado estava sendo conversado em um tom civilizado, oferecendo toalhas frias e água. 3.Atualização de quarto de platina Amex foi um quarto ao lado da vista deslumbrante dos trilhos do trem. Isso eles conseguiram consertar. 4. O telefone não funcionou no quarto 811. As lâmpadas da mesa de cabeceira não funcionaram. 5. O único café nas instalações nos fez esperar 15 minutos para nos sentar e depois mais 15 antes de nos dar um menu. 6. Meu marido teve que descer até a recepção para pedir o serviço de quarto, pois o telefone não funcionava. O serviço de quarto nunca apareceu depois de esperar uma hora e estava cansado demais para descer e reclamar. Check-out de manhã para que a lista possa crescer. Encontre um hotel melhor porque a esse preço há ofertas muito melhores!

Raquel Margalith

Aug 10, 2022

5

Hotel luxuoso, quarto confortável e espaçoso, atendimento gentil e solícito. Problema grave nas suítes por falta de blackout nas janelas, mas que foi prontamente solucionado pela gerência com a mudança para um novo apartamento

Yvrose Raymond

Aug 10, 2022

5

Thanks to your staff and more importantly “ Aila” for making it such a comfortable stay at your hotel!!I was there for four days with my husband and for all these days I was attended with utmost warmth. Aila catered every need that we had with utmost perfection making us feel so important. She is fantastic, so pleasant and helpful. We had a wonderful stay!!

R Agarwal

Aug 10, 2022

1

This is so far away from a five star hotel that the Mandarin oriental should be ashamed! 1. The lady at the checking counter never introduced herself and spoke in a decibel that may be reserved for the hearing impaired! She made sure everyone knew what rebates we were getting and how long we were staying. 2. The old white couple checking in next to us were being g conversed with in a civil tone, offered cold towels and water. 3.Amex platinum room upgrade was a room next to the breathtakingview of the train tracks. This they managed to fix. 4.Phone did not work in room 811. The bed side table lamps did not work. 5. The only cafe on the premises made us wait for 15 minutes to seat us and then another 15 before giving us a menu. 6. My husband had to go down to the reception to order room service since the phone did not work. The room service never showed up after waiting an hour and was too tired to go down and complain. Checking out in the morning so the list may grow. Find yourself a better hotel because at this price point there are much better deals to be had!

Lydsweet25 Sweet

Jul 10, 2022

5

I treated myself to a spa day for my birthday. Andrew, my masseuse was wonderful. Really did a great job on working on my aches. Tonya who did my facial was amazing as well. I was surprised that the facial did not include extracting however. The ladies at the front desk were very pleasant as well. One in particular (did not catch her name) went over and beyond to make me feel special. She even sang happy birthday to me and offered a complimentary glass of champagne. Even though I cannot treat myself often to the Mandarin, I had a truly an amazing time. I felt so relaxed and special I highly recommend coming here for a spa day.

Brandon Hutchinson

Jun 10, 2022

4

Fiquei por duas noites enquanto estava na cidade para um concerto. O quarto era ótimo, com uma cama confortável, lençóis limpos e uma vista incrível. O banheiro era realmente delicioso com uma grande banheira e um chuveiro walk-in. Enquanto estava hospedado aqui, usei a piscina localizada no spa e, embora tenha gostado em um dia mais calmo da semana, pude ver a área da piscina ficando muito barulhenta em um dia mais movimentado. Eu tinha serviço de quarto na segunda noite, o serviço foi muito bom, e por isso foi a comida. Muito eficiente e pontual ao minuto do tempo estimado que me foi dado quando fiz o pedido. Finalmente, para minha lista de profissionais, está a localização, você está ao sul do shopping, bem no Washington Monument.A única razão pela qual não recebe 5 estrelas de mim foi devido ao estado de alguns dos espaços públicos. O saguão tinha algumas áreas danificadas por manchas de água no teto, e todas as saídas de ar tinham uma tonelada de poeira acumulada ao redor delas.

Terrie Jeschke

Jun 10, 2022

5

Estou dando um 5 porque dei lugares menores um 5. É muito luxuoso e a equipe é soberbamente cortês sem ser abafado. Foi impecável. Tivemos um king deluxe e o banheiro era incrível. Os lençóis eram luxuosos. A comida era deliciosa e o porco assado na quinta-feira à noite por US$ 32/prato foi uma pechincha. Eles empacotavam o que você não podia comer e deixavam você levar com você. Eu não usei as áreas de spa ou piscina. A única crítica que tenho é que não havia uma pequena loja em que você pudesse pegar bebidas ou lanches para ter no seu quarto. Havia uma geladeira que abrigava algumas bebidas/lanches antes, mas elas foram removidas. Assim, à noite, sua única opção era serviço de quarto e tomar uma xícara de café e alguns biscoitos levou cerca de uma hora ...... mais uma gorjeta. Também não há lugar a uma curta distância para pegar esses itens. Se você está acostumado com essas coisas à noite ou tem filhos pequenos, leve-o com você.

Terrie Jeschke

Jun 10, 2022

5

I am giving a 5 because I have given lesser places a 5. It is very luxurious and the staff is superbly courteous without being stuffy. It was immaculate. We had a king deluxe and the bathroom was amazing. Linens were luxurious. The food was delicious and the pig roast on Thursday night at $32/plate was a bargain. They would box up what you could not eat and let you take it with you. I did not use the spa or pool areas. The only criticism I have is that there was no little store in which you could pick up drinks or snacks to have in your room. There was a refrigerator which housed some drinks/snacks before but they had been removed. So, in the evening, your only option was room service and to get a cup of coffee and a few cookies took close to an hour......plus a tip. There is no place within walking distance to pick up such items either. If you are used to those things in the evening or have small children, bring it with you.

Brandon Hutchinson

Jun 02, 2022

4

I stayed for two nights while in town for a concert. The room was great, it came with a comfortable bed, clean sheets, and an incredible view. The bathroom was really delightful with a grand bathtub and a walk-in shower. While staying here, I used the pool located in the spa, and while I enjoyed it on a quieter day of the week, I could see the pool area becoming very loud on a busier day. I had room service the second night, the service was very good, and so was the food. Very efficient, and on time to the minute of their estimated time I was given when I placed the order. Finally for my pros list is the location, you’re just South of the mall right at the Washington Monument. The only reason it doesn’t get 5 stars from me was due to state of some of the public spaces. The lobby had a few water spot damage areas on the ceiling, and all the air vents had a ton of dust build up around them.

Y. Lee

May 10, 2022

5

Primeira vez que fico aqui e definitivamente não será minha última vez. O serviço foi como nenhum outro! EXCELENTE! Eu não posso acreditar que o serviço deles ainda é assim por aí. Cada funcionário que encontramos foi incrível. Estou impressionado com o serviço. Os quartos são muito agradáveis e limpos. O hotel em si é muito elegante e confortável. A comida supera minhas expectativas para comida de hotel e meus filhos adoram o café da manhã. A localização era perfeita porque estava perto de tudo, mas longe o suficiente da multidão para manter a atmosfera íntima. O hotel é muito adequado para crianças, além de ser um hotel de luxo, então não se intimide se você tem filhos e gostaria de ficar aqui.

Y. Lee

Apr 14, 2022

5

First time staying here and definitely won’t be my last time. The service was like no other! SUPERB! I can’t believe their is still service like this out there. Every single employee we ran into was amazing. I’m blown by the service. The rooms are very nice and clean. The hotel itself is very classy and comfortable. The food surpasses my expectations for hotel food and my kids loves their breakfast. The location was perfect because it was close to everything, but far enough from the crowd to keep the atmosphere intimate. The hotel is very kid friendly as well being that it’s an upscale hotel, so don’t be intimidated if you have kids and would like to stay here.

Highly Favored

Apr 10, 2022

4

Para um hotel cinco estrelas eu esperava o mesmo ou melhor serviço como The Ritz ou Four Seasons. Prós: -Adoramos nosso quarto com vista para o Jefferson, banheiro espaçoso e banheira excelente. Excelente localização para todas as atrações, e encantador hotel. -Boa piscina - Manobrista e funcionários simpáticosContras: - Não há serviço de abertura de cama, há uma nota para deixar um cartão na cama se quisermos que nossa roupa seja trocada no dia seguinte ( - A área do banheiro da sauna/vapor não é acessível aos hóspedes do hotel, a menos que você reserve um de seus tratamentos de spa (mesmo que os mandatos tenham sido suspensos quase 3 semanas atrás em DC) -Sem cafeteira ou bebidas no quarto

Sophia Usmani

Apr 10, 2022

5

Uau!! Atendimento de primeira em todos os sentidos! Ficamos aqui várias vezes e sempre foi excepcional. Mas desta vez, a equipe foi acima e além para tornar a nossa estadia confortável. Em particular, Ignacio (o gerente do restaurante) cuidou muito bem de nós. Meu filho tem alergias alimentares graves. Ignacio se esforçou para garantir que meu filho pudesse comer com segurança. Sou muito grato a Ignacio e à equipe do restaurante. Uma experiência verdadeiramente maravilhosa. Obrigado a todos por tornar a nossa estadia tão maravilhosa.

Sophia Usmani

Mar 27, 2022

5

Wow!! First class service all the way! We’ve stayed here several times and it’s always been exceptional. But this time, the staff went above and beyond to make our stay comfortable. In particular, Ignacio (the restaurant manager) took amazing care of us. My son has severe food allergies. Ignacio went out of his way to make sure my son could eat safely. I am so grateful for Ignacio and the restaurant team. A truly wonderful experience. Thank you to everyone for making our stay so wonderful.

Highly Favored

Mar 20, 2022

4

For a five star hotel I was expecting the same or better service like The Ritz or Four seasons. Pros: -We love our room with views of The Jefferson, spacious bathroom and excellent tub. Great location to all the attractions, and lovely hotel. -Nice pool -Friendly valet and staff Cons: - No turn down service, there's a note to leave a card on the bed if we want our linen changed the next day ( - Sauna/steam room bathroom area are not accessible to hotel guests unless you're booking one of their spa treatments (even though mandates were lifted almost 3 weeks ago in DC) -No coffee maker or refreshments in room

Sergio Vinueza

Oct 10, 2021

2

Sobre promocionado.No es 5 estrellas .Le falta comodidad en los cuartos.Caro para lo que es

Leo Barma

Oct 10, 2021

5

Espectacular hay que estar en este hotel para saber lo que es bueno,10 puntos

Anne Regan

Jan 05, 2021

5

Funcionários muito prestativos e atenciosos. Cama confortável. O quarto era como descrito. Piscina muito agradável. Serviço de quarto rápido.

Ryan Nelson

Jan 05, 2021

5

Minha esposa e eu passamos uma noite incrível neste hotel extremamente bem localizado. Foi uma experiência cinco estrelas desde o momento em que chegamos até o momento em que partimos. Como amigo de M.O. fomos tratados com um upgrade de cortesia para um quarto com vista para a água com vista para a marina, e duas comodidades. O hotel estava seguindo uma série de protocolos de segurança da Covid, o que nos fez sentir muito seguros. Nosso quarto era muito confortável e bem equipado. Usamos o serviço de quarto tanto para o jantar quanto para o café da manhã, e ambas as refeições eram deliciosas e bem repartidas. A melhor parte da visita foi a equipe do hotel, com mensagens especiais para Saida Jama na recepção, que nos fez o check-in e check-out, garantindo que tivéssemos uma experiência cinco estrelas e Duane que foi nosso manobrista. Foi a fuga perfeita de que ambos precisávamos muito. Não podemos esperar para voltar a este hotel ... possivelmente para as flores de cerejeira na primavera!

Lynnette Brunson

Jan 04, 2021

5

Very elegant and glamorous hotel. Our room was clean and atmosphere quiet. The hotel spa was amazing. Customer service was top notch! We will definitely be staying here again.

Ryan Nelson

Jan 01, 2021

5

My wife and I spent an incredible night at this extremely well-located hotel. It was a five-star experience from the time we arrived until the time we departed. As a Friend of M.O. we were treated to a complimentary upgrade to a water-view room looking out on the marina, and two amenities. The hotel was following a number of Covid safety protocols which made us feel very safe. Our room was very comfortable and well-appointed. We used room service for both dinner and breakfast, and both meals were delicious and well-portioned. The best part of the visit was the hotel staff, with special shout-outs to Saida Jama at the front desk who checked us in and out while making sure that we had a five-star experience and Duane who was our valet. It was the perfect getaway that we both needed very much. We can't wait to return to this hotel ... possibly for the cherry blossoms in the spring!

Anne Regan

Dec 31, 2020

5

Staff very helpful and attentive. Bed comfortable. Room was as described. Pool very pleasant. Room service quick.

La'Porsha white

Dec 29, 2020

5

Customer service was amazing, very accommodating. Facilities were clean and well maintained and I love the Asian theme holiday decor.

Evan S

Dec 22, 2020

5

Vim aqui para o aniversário. Ótimo serviço de quarto, amigável com COVID. Serviço incrivelmente atencioso em cada etapa do processo. Justin, especialmente, era um membro fenomenal da equipe. Obrigado por tudo!

Evan S

Dec 22, 2020

5

Came here for anniversary. Great room service, COVID-friendly. Incredibly attentive service every step of the way. Justin, especially, was a phenomenal staff member. Thanks for everything!

Deaneas Morris

Nov 24, 2020

5

Celebrated my boyfriends birthday I wanted to do something special given we weren't able to travel so started looking for 5 star hotels. There were two others that I had made a reservation but upon the reviews they didn't look too good especially during COVID. I fell upon the Mandarin Oriental, I checked the websited looked at the reviews it was definitely what I was looking for. So we checked in they did temperature check the front desk lady was very nice and as we were checking in wished him a happy birthday. We got to the room and it was beautiful, great view of the Potomac, they also had birthday treats for my boyfriend as well. Room service was lovely quick and efficient. We definitely enjoyed our stay and will definitely be back!!

Paris Kennedy

Nov 17, 2020

5

I stayed in the suite with water view of the Potomac Beautiful place and views. The food was amazing. I ordered plenty of room service it was quick and delicious.

Nicole Allen

Nov 05, 2020

5

O mandarim foi excepcional. Os procedimentos COVID incluíam medir a temperatura térmica na entrada e preencher o formulário de exposição padrão. Estações de higienização das mãos estavam disponíveis no balcão de check-in e os funcionários estavam atrás de divisórias, embora não cobrissem o comprimento do balcão. Justin cuidou da minha verificação e foi fenomenal. Ele certificou-se de que eu estava ciente de todas as vantagens e comodidades. Os quartos não decepcionou (ver fotos). Como comparação, o Ritz Carlton em Dupont Circle é tipicamente minha vibe para um local de estadia, mas com certeza adicionarei o Mandarim a essa lista.

Kitae Yim

Nov 05, 2020

4

Os quartos são muito limpos e os funcionários são simpáticos. O design interior é luxuoso para um hotel cinco estrelas e os banheiros são grandes. No entanto, não há café ou chá no quarto, então você tem que pedir, um bule pequeno custa $ 8 e um bule grande custa $ 12. Além disso, quase não havia amenidades no banheiro. Eu não acho que este é um hotel 5 estrelas. Eu não me senti muito bem. Além disso, existem trilhos de trem ao redor, então se você não escolher bem um quarto, terá que sofrer com o barulho do trem a noite toda.

Nicole Allen

Nov 05, 2020

5

The Mandarin was exceptional. Their COVID procedures included taking a thermal temperature upon entry and filling out the standard exposure form. Hand sanitizing stations were available at the check in counter and the staff were behind partitions although they did not cover the length of the counter. Justin handled my checking and was phenomenal. He made sure I was aware of all perks and amenities. The rooms did not disappoint (see photos). As a comparison the Ritz Carlton in Dupont Circle is typically my vibe for a staycation spot but I will definitely add the Mandarin to that list.

WOW!!! HotelBully. Com is giving away FREE Stays!!!

Aug 24, 2020

5

Stayed here for a conference and I must say it was amazing. Modern room and very clean. Staff was friendly and easy to deal with. Food and drinks were decent and reasonably priced for the area. This is one of the best hotels I’ve stayed in and would highly recommend for a luxurious stay.

Benicia Cerqueira

Jan 05, 2020

5

Espetáculo

Gedeon Santos

Jan 05, 2020

4

Muy bueno

Salvador Merino

Jan 05, 2020

5

Hermoso lugar para ir de vicita

Jorge Cotic

Jan 05, 2020

4

El hotel es muy agradable y tiene vistas hacia varios monumentos de Washington. Si te gusta caminar es una buena opción porque está un poco retirado

Cesar Bautista

Jan 05, 2019

4

La ubicación está perfectamente cerca de la ciudad. El servicio esperaba mejor para la calidad de hotel.

Aldo Rengifo

Oct 10, 2018

5

Muy bueno !!! Complace todo lo que se espera en una noche de ensueño

K Bergh

Jan 05, 2018

5

La comida fue muy linda y me encantó! El servicio allá es perfecto, y el ambiante tranquilo y sofisticado.

Marcelino Freixas

Oct 10, 2017

5

La HISTORIA del ..... MANDARÍN ORIENTAL WASHINGTONHotel .La AMISTADy el buen SABOR siempreperdura en el TIEMPOGràcies marcel

Norma Ramirez

Oct 10, 2016

5

El hotel es hermoso y las habitaciones amplias y comodas, me encanto!!

DGDC

Lovely

5

The Mandarin Oriental is a beautiful property. Itâs finely appointed, the rooms are spacious, and the marble bathrooms are oversized, well lit, and stocked with high end products. The staff is...

David B

Great place to stay

5

High end place with good services ! Nice part of Washington with lots of places near by to go eat, I highly recommend this hotel if your Traveling in that area of DC, /Springsummer time is the best I...

Liz S

Luxury and location

5

This hotel is excellently located to take in all DC has to offer only a 5 momut walk to all the National Mall has to offer. This hotel offers luxurious rooms with lots of room and great bathrooms, if...

Toni H

Great Hotel - but full of children

5

This was our second stay at the Mandarin DC in 2021. We were here in June and again the week between Christmas and New Years. What we liked: We requested connecting rooms in advance and were...

mtM4926VL

Perfect for our family

5

This was our first stay at the Mandarin Oriental DC. We live in the area, but I booked the hotel as a special holiday treat for my son and his grandparents, who were visiting for Christmas. I cannot...

Friendoffish

An Excellent Hotel in Washington, D.C.

5

This was my second time to the Mandarin Oriental, Washington D.C., and it did not disappoint at all. My room was very clean and attractive. There was ample water available for the guests, and the...

Paula B

A perfect hotel for a relaxing, luxurious stay

5

We normally stay at Mandarin Oriental in Singapore and H.K., and they are wonderful. We thought it would be nice to try this brand in the D.C. The service was very good except for a lady working in...

SherryRichard

Exceptional Staycation

5

We had a wonderful, relaxing staycation. The special package offered was the reason for our stay once our travel plans got cancelled to visit family. Every team member we interacted with was...

G4276XLpaulh

New Yearâs Eve

5

I knew it would be great. I just had no idea how wonderful my experience would be!! WOWOWOW!!! Check in was easy and smooth. The lady at the front desk was so helpful and seemed sincere in her...

Jasvaughn

Disappointed, Would Not Recommend

3

My wife and I stayed at the Salamander overnight before our flight out of Dulles to Tanzania. To preface this review, I specifically booked this hotel due to past experience with Mandarin Oriental...

magicj530

Growing Pains?

4

So, I booked this hotel when it was the Mandarin Oriental, and before I stayed it was taken over by Salamander. Honestly, other than a few slapdash items that said Salamander, you wouldn't have...

jessiehG7851VE

DC visit

4

My trip to DC was a great visit the view of the memorial and harbor was beautiful. The Mandrian Hotel was a beautiful hotel to stay at I highly recommend. I will definitely will add this hotel to my...

Salamander Washington D.C., Washington D.C.

Salamander Washington D.C.

Price & Availability

Select your room

Deluxe King Room ·

Deluxe King Room (Water View) ·

Deluxe 2 Queen Room ·

Deluxe 2 Queen Room (Accessible) ·

Deluxe 2 Queen Room (Water View) (Accessible) ·

Deluxe 2 Queen Room (Water View) ·

Deluxe Queen Room ·

Deluxe Queen Room (Accessible) ·

Overall

Customers Review

Similar Hotels you may also like

Salamander Washington D.C., Washington D.C.

Salamander Washington D.C.

Price & Availability

Travelers

Select your room

Deluxe King Room ·

Deluxe King Room (Water View) ·

Deluxe 2 Queen Room ·

Deluxe 2 Queen Room (Accessible) ·

Deluxe 2 Queen Room (Water View) (Accessible) ·

Deluxe 2 Queen Room (Water View) ·

Deluxe Queen Room ·

Deluxe Queen Room (Accessible) ·

Overall

Customers Review

Similar Hotels you may also like