Conrad Tulum Riviera Maya
Carretera Cancun Tulum 307, Near Akumal Ecological Center, Tulum, 77774, Mexico
Rating
4.4
Price Level
$$$$
Rooms
349
Pets
No
from MXN 71,028.59
27
May
Conrad Tulum Riviera Maya, Tulum
Conrad Tulum Riviera Maya
Among the mangroves of the magical Riviera Maya, ancient roots and a future-focused commitment to sustainability blend in a mesmerizing dance. Seek serenity in our spa, and uncover your sense of wonder in Tulum’s masterpieces - from the architectural savvy in nearby ruins, to the cool clarity in underground cenotes. When you stay at Conrad Tulum Riviera Maya in Akumal, you'll be by the ocean, a 4-minute drive from Akumal Beach and 8 minutes from Half Moon Bay. This 5-star hotel is 3.4 mi (5.5 km) from Riviera Maya Golf Club and 5.1 mi (8.2 km) from Yal-ku Lagoon. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Grab a bite to eat at Maratea Mediterranean, one of the hotel's many dining establishments, which include 7 restaurants and 2 coffee shops/cafés. Visit one of the 3 bars/lounges, 3 beach bars, and 2 poolside bars for a refreshing drink. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Make yourself at home in one of the 449 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Satellite programming along with MP3 docking stations are provided for your entertainment.
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Select your room
Oversized King Room (Tropical View) with Balcony ·
Bed & Breakfast
Oversized King Room (Tropical View) with Balcony ·
Room Only
Oversized 2 Queen Room (Tropical View) with Balcony ·
Room Only
Oversized King Room with Plunge Pool and Balcony (Accessible) ·
Bed & Breakfast
Oversized King Room with Plunge Pool and Balcony (Accessible) ·
Room Only
Oversized 2 Queen Room (Tropical View) with Balcony ·
Bed & Breakfast
Standard King Room (Accessible) ·
Room Only · King
Special Offer - New Year Sales
Non Refundable
Standard King Room (Accessible) ·
Bed & Breakfast · King
Non Refundable
Standard King Room (Tropical View) ·
Room Only · King
Special Offer - New Year Sales
Non Refundable
Standard King Room (Tropical View) ·
Bed & Breakfast · King
Non Refundable
Standard 2 Queen Room (Tropical View) ·
Bed & Breakfast · 2 Queen
Non Refundable
Standard 2 Queen Room (Tropical View) ·
Room Only · 2 Queen
Special Offer - New Year Sales
Non Refundable
Oversized 2 Queen Room (Limited Ocean View) with Balcony ·
Room Only
Oversized King Room (Limited Ocean View) with Balcony ·
Bed & Breakfast
Oversized 2 Queen Room (Limited Ocean View) with Balcony ·
Bed & Breakfast
Oversized King Room (Limited Ocean View) with Balcony ·
Room Only
Standard King Room (Limited Ocean View) ·
Bed & Breakfast · King
Non Refundable
Standard King Room (Limited Ocean View) ·
Room Only · King
Special Offer - New Year Sales
Non Refundable
Standard 2 Queen Room (Limited Ocean View) ·
Bed & Breakfast · 2 Queen
Non Refundable
Standard 2 Queen Room (Limited Ocean View) ·
Room Only · 2 Queen
Special Offer - New Year Sales
Non Refundable
Standard Double Room ·
Room Only · Double
Package Rate
Oversized 2 Queen Room (Ocean View) with Balcony ·
Bed & Breakfast
Oversized King Room (Ocean View) with Balcony ·
Bed & Breakfast
Oversized King Room (Ocean View) with Balcony ·
Room Only
Oversized 2 Queen Room (Ocean View) with Balcony ·
Room Only
Standard 2 Queen Room (Ocean View) ·
Room Only · 2 Queen
Special Offer - New Year Sales
Non Refundable
Standard King Room (Ocean View) ·
Bed & Breakfast · King
Non Refundable
Standard King Room (Ocean View) ·
Room Only · King
Special Offer - New Year Sales
Non Refundable
Standard 2 Queen Room (Ocean View) ·
Bed & Breakfast · 2 Queen
Non Refundable
Standard King Suite (Tropical View) ·
Room Only
Standard King Suite (Tropical View) ·
Bed & Breakfast
Standard King Suite (Ocean View) with Spa Bath ·
Room Only
Standard King Suite (Ocean View) with Spa Bath ·
Bed & Breakfast
Standard King Suite (Ocean View) ·
Bed & Breakfast · King
Non Refundable
Standard King Suite (Ocean View) ·
Room Only · King
Special Offer - New Year Sales
Non Refundable
Governors Elegant King Suite ·
Room Only
Governors Elegant King Suite ·
Bed & Breakfast
1 Bedroom Governors Suite ·
Bed & Breakfast
Non Refundable
1 Bedroom Governors Suite ·
Room Only
Special Offer - New Year Sales
Non Refundable
Elegant Presidential King Suite with Kitchenette ·
Room Only
Elegant Presidential King Suite with Kitchenette ·
Bed & Breakfast
1 Bedroom Presidential Suite ·
Bed & Breakfast
Non Refundable
1 Bedroom Presidential Suite ·
Room Only
Special Offer - New Year Sales
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
64 reviews
5
144
4
6
3
7
2
2
1
3
Customers Review
Cleanliness 4.9
Comfort 4.4
Amenities 4.6
Condition 4.7
“The property is wonderful and the architecture is really great. It's very evident that the staff are trying their best to please guests. However, I must say very honestly that this is not a 5 star experience at this point - it falls short in a number of very important areas which I'm sure they will eventually fix. First, and most importantly, the property is not wheelchair accessible as there are significant stairs near the lobby with no elevator access. Second, many of the staff do not speak English and it's very hard to communicate. Third, there are no printed menus for the restaurants so they are directing to QR codes which often don't work due to signal issues and also not helpful to guests who want to detach from their phones. In addition, I must say that the Hilton Honors experience was not great as we arrived in the evening and they still didn't have a room available for us for over an hour (the property is practically empty and this is not acceptable for a 5 star resort). Rooms are fairly small, nothing very special. Few smaller things to note, the TV channels are not working (they have some signal issue), we had a broken thermostat in the room and moving around the resort at times takes 20-30 mins of waiting for a golf cart. On the positive side, the people are really kind and we had a wonderful dinner experience in their Mediterranean restaurant. The staff in the restaurant were truly impeccable in their service and we are thankful for that.”
— Minati Acharya
“My stay at the Conrad Tulum has been the most pleasurable hotel experience in my life. The service is indeed UNPARALLELED. Please listen to the reviews. The moment you step onto the property, you will be pampered like no other. They make everyone feel like celebrities. The hospitality is on point. 7 stars for the phenomenal service. All the staff members are properly trained, professional and attentive. I dropped my napkin at dinner and went to grab it and two waiters came rushing my way to replace it for me. They will not allow you to refill your glass, reach for a towel, carry your personals, nothing. I love, love, love the staff. The only area I would say is lacking at this new establishment is the food. I am an extremely tough critic when it comes to food and I feel the food is lacking a tiny bit. I will give them the benefit because they are so incredibly new. I wish this hotel the most success! Thank you so much for a mind blowing experience!”
— Luz Rivera
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