Residence Inn London Kensington
181-183 Warwick Road, Near Kensington High Street, London, W14 8PU, United Kingdom
Rating
4
Travelers Choice
2021
Price Level
$$$
Chambre(s)
319
Pets
Oui
30
mai
Residence Inn London Kensington, London
Residence Inn London Kensington
Cet hôtel de charme est situé à Earls Court. La résidence dispose de 190 chambres. Une connexion Internet en Wi-Fi est disponible pour le plus grand confort des clients. Go Native Kensington dispose d'une réception ouverte 24 heures sur 24, pour le plus grand confort des clients. Toutes les chambres disposent de lits d'appoint pour les plus jeunes, à installer sur demande. Cet établissement adapté aux personnes handicapées dispose de parties communes et de salles de bains accessibles aux fauteuils roulants et aux personnes à mobilité réduite. Cette propriété n'accepte pas les animaux de compagnie. Un parking est disponible sur les lieux.
Prix et disponibilité
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Overall
Very Good
4
584 reviews
5
1624
4
659
3
142
2
49
1
33
Customers Review
Cleanliness 3.9
Comfort 4.1
Neighborhood 4.1
Amenities 4
Condition 4
Recomendation 86.6%
“Nice place! Great location! No airconditioning working. Small apartments but they have all you need inside: even dishwasher or whatever you can think about. :) I would definitely recommend it to my friends.”
— Milena Radeva
“I'm Platinum Elite(no upgrade) The stay at this hotel didn’t go at all as we expected. First of all it only had two functioning elevators which had to be used for visitors, staff, and cleaning supplies. Not only did we have to wait a long time to be able to use the elevator but we also had to share the space with the huge bins of dirty towels, garbage and cleaning supplies. Sometimes the elevators took so long to come that we had to use the stairs to either get out of the hotel or go to our room. Another issue we had during our stay was that every morning at 8:30am the housekeeping would knock on our door, waking us up, to clean the room. The days that we would ask them to come later during the morning they would simply not come back and leave the room dirty. We had to ask multiple times for them to come clean the room and they would say that we “refused” the service when they offered it at 8:30am. We asked the receptionist fora “come back later” sign in order to put it outside of our door and avoid having housekeeping wake us up every morning but this didn’t help. One morning we where sleeping and had the sign on the door but housekeeping, without knocking, opened the door and asked us at what time they could come back even though we where still in bed. Another incident we experienced in the hotel was that our door was left open all day. We left the hotel at 10am and came back at 9pm and housekeeping had cleaned our room but left the door open with all our belongings in the room. For a hotel that belongs to Marriott we have been truly disappointed with the service and the handling of our complaints. We are not going back nor do we recommend staying at the hotel.”
— Rafik Salama
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