“The hotel has been amazing since day one. The lobby is beautiful and the staff amazing. The staff was super attentive the moment we arrived and the service they provided was fast and easy. The bars have lots of tasty drinks and the service was also great and fast. The foods they served in the buffet were delicious and they had a great variety of things to try. The restaurants were also great. The staff was very entertaining and they made sure we always had something to drink and that we enjoyed our food. The night entertainment shows have also been great to watch especially with Chocolate. The staff made sure everyone had a great time and would also join us to dance. The ambiance was so uplifting and fun. They made sure everyone had a great time. I would definitely book with them again next time ! The scenery is beautiful and the beach breathtaking!”

“I was going to write a blog post about my experience but decided folks should know before wasting time & money. So I went back in January, my sister gifted me an all expense paid experience so I had no complaints because I’ve never been, & it’s not in my nature to pass up free gifts! We arrived to the DR airport my excited giddy character wasn’t received by any local women. I almost punched a flight attendant in the bathroom because she was standing in the entrance of the bathroom on her phone & didn’t budge an inch when I said “excuse me”, I had to yell it & she literally moved 1/2 an inch to the side. Upon arriving to the resort it seemed as though a lack of communication was going to be the biggest issue on our 7 day stay. Waiting in line to check in, took over 45 minutes no exaggeration, the man helping us talked my sister into purchasing a hotel upgrade. Boy was that a joke, not only was it not worth while it was just a set up to get more money. Here’s a list of issues in our room, the extra day bed or makeshift couch had a huge stain on it(in plain sight), the coffee maker was extremely dirty as if it been passed down for generations, the shower had a horrible leak that created a dangerously huge puddle after each shower, there was a huge water bug(that we called the front desk about) & no one came to get it for hours, so we paid a random resort worker to come & get it & even he was grossed out, we ran out of toilet tissue & we called the front deck 3 times & a worker brought us a bag filled with mini shampoos, conditioner, soap, lotion & no toilet tissue,(no lie) we had to walk to the bootleg VIP lounge & use their bathroom & I took tissue from their restroom & complained & an hour or so later we received toilet tissue, we asked for an iron the first day, 2nd and 3rd day..we got it a day before we were to leave. Last but not least we had a peeping Tom creep looking through our window trying to see us & our lady bits. We didn’t dare complain about that, being from NY we handled that just fine. There are far more other issues I’m leaving out but those were probably the ones that made me want to leave. As I mentioned above the communication in this resort was horrible & I’m not talking about a language barrier, I’m talking about the workers not knowing what’s what amongst each other. It was as if they all read a different resort manual & no one was on the same page. I shouldn’t have to ask questions about things I don’t know exist, for example we wanted to eat at one of the restaurants that are on the grounds, so we go to the front desk to find out all the details, we ask if we need anything before we arrive, we get to the restaurant & the hostess says you need a ticket to get in. So we head back to the front desk & the same woman tells us there’s no more room for us that night. Floored, we asked to speak to a manager, he arrives & doesn’t even look our way. Long story short they give us a ticket for the next night. Sadly the food was mediocre, & wasn’t even worth the time. The whole 7 days I think 3(maybe 4)resort women staff said hi back to us, & OMG the sales pitch maniacs were overly pushy, obnoxious, intrusive & crazy. We sat for one sales pitch & it was probably the biggest mistake of the whole trip. The man in charge of selling us a dream was not only condescending he insulted my sister throughout the whole conversation. Word of adviceuse your headphones, NO NO scratch that, “Just Don’t Go Here”.Because the cons outweighed the pros I’ll only share 3 highlights, the beach is great to sleep on, plus the beach excursions were nice, lastly the architecture & natural elements all over the resort was beautifully executed, a perfect backdrop for epic photos. I don’t think I ever wanted to get back home so bad. So I beg you DO NOT go here because you see some good testimonials. I came to the conclusion these folks won’t ever go out of business because they have enough first timers that don’t necessarily read enough reviews & special treated regulars that frequent every year. This place isn’t going anywhere.”