Zalanta Resort at The Village
4101 Lake Tahoe Blvd, Near Heavenly Ski Resort, South Lake Tahoe, CA 96150, United States
Rating
4.6
Price Level
$$$$
Rooms
18
Pets
No
from MXN 150,069.89
08
Jul
Zalanta Resort at The Village, South Lake Tahoe
Zalanta Resort at The Village
Price & Availability
Select your room
2 Bedroom Standard Residence (Mountain View) ·
Room Only · 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed
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Non Refundable
3 Bedroom Standard Residence ·
Room Only · 2 Twin Beds, 1 Double Sofa Bed and 1 Queen Bed
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Non Refundable
2 Bedrooms - Mountain View ·
Room Only
15% discount
Non Refundable
4 Bedroom Standard Residence (Mountain View) ·
Room Only · 3 King Beds and 2 Queen Beds
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Non Refundable
3 Bedrooms ·
Room Only
15% discount
Non Refundable
4 Bedrooms - Mountain View ·
Room Only
15% discount
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
88 reviews
5
4
3
2
1
Customers Review
Cleanliness 4.6
Comfort 4.8
Neighborhood 4.9
Amenities 4.5
Condition 4.8
Recomendation 73.3%
“Checked in around 6pm. Front desk clerk was not very knowledgeable on any questions I had and poorly explained any amenities around the facility. The suite I stayed in was nice. I really liked the decor around the hotel. Unfortunately there was a ball of hair in my bathroom shower probably from previous guests. Not a pretty site. I also had issues with the fireplace switch on the wall. It was difficult at times turning on and off the fireplace. It looked like the switch had been just worn out overtime. One thing I did want to try to enjoy was the firepit outside near the pool. Unfortunately the firepit was not on time and it was only 5pm. The front desk clerk was advised to turn it off because the pool lights weren't working? Paying for a luxury rental and not being able to enjoy some of the amenities is a let down. Wish the staff was a bit more helpful. Besides the issues the overall stay was nice with it being right across from the village.”
— W S
“This is overall a great property where it is obvious significant expense was involved in the construction. The location could not be more central to South Lake Tahoe. The facilities are excellent. That's where it all stops.
With perhaps one or two exceptions, the entire staff was friendly, helpful and with good intentions. However, one cannot help but assume that hospitality is definitely not what they do full time. The unit we were given had on arrival, missing towels, used laundry bags, a full dishwasher, leftover food in the freezer... and the list goes on. It felt like housekeeping had left in a rush.
Thereafter, really only made better by how well-meaning everyone truly was, a number of small yet notable shortcomings became obvious. Daily room housekeeping was not an option. Think of a very expensive AirBnB but no more.
At >$2000 a night for a 2 bed unit, one expects very high end service which just wasn't there.
Overall, Zalanta could easily be much better but as it was it is just not worth paying close to 3x the cost of the Marriott across the street. That is probably not as high end a product but at least they likely have staff trained in hospitality and housekeeping.”
— Courbcyr
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