Grand Hyatt Playa Del Carmen Resort
1a Avenida Esquina Calle 26, Colcentro, Near 3D Museum of Wonders, Playa del Carmen, 77710, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Rooms
314
Pets
Yes
from CLP 2,240,306.24
03
Jul
Grand Hyatt Playa Del Carmen Resort, Playa del Carmen
Grand Hyatt Playa Del Carmen Resort
Get away to Grand Hyatt Playa del Carmen Resort and the Caribbean Coast of Quintana Roo. Retreat to beachfront rooms with balconies and suites with private plunge pools overlooking beautiful gardens or the ocean. Walk the vibrant Quinta Avenida, one block away from the resort, for eclectic shopping, dining, and nightlife destinations. Located on a privileged stretch of white sand on Playa Mamitas, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue - which is just one blocck from the hotel. The design concept by acclaimed Mexican architect Sordo Madaleno and award-winning New York based Rockwell Group translates into spaces that are original and memorable, where guests will find subtle characteristics and the spirit of the destination through natural elements, artwork, textures and light. The rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Your apartment-style retreat sets the mood for relaxation, and magnificent floor-to-ceiling windows allow amazing views of the natural beauty of the place.
Price & Availability
Select your room
Standard King Room ·
Room Only · King
Non Refundable
Standard King Room (Garden View) ·
Room Only · King
Standard Room (Garden View) ·
Room Only
Package Rate
Cancel free of charge before Tue, 18 Jun 2024
Standard 2 Queen Room (Garden View) ·
Room Only · 2 Queen
Standard King Room (Garden View) ·
Bed & Breakfast · King
Standard King Room (Pool View) ·
Room Only · King
Non Refundable
Standard Double Room (with View) ·
Room Only · Double
Package Rate
Cancel free of charge before Tue, 18 Jun 2024
Standard King Room (Limited Ocean View) ·
Room Only · King
Non Refundable
Hyatt King Room ·
Room Only · 1 King Bed
Non Refundable
Standard Room (Garden View) ·
Bed & Breakfast
Package Rate
Cancel free of charge before Tue, 18 Jun 2024
Standard 2 Queen Room ·
Room Only · 2 Queen
Non Refundable
Standard King Room ·
Bed & Breakfast · King
Cancel free of charge before Thu, 13 Jun 2024
Standard 2 Queen Room (Garden View) ·
Bed & Breakfast · 2 Queen
Standard 2 Queen Room (Limited Ocean View) ·
Room Only
King Bed - Partial Ocean View ·
Room Only
15% discount
Non Refundable
Standard Double Room (with View) ·
Bed & Breakfast · Double
Package Rate
Cancel free of charge before Tue, 18 Jun 2024
Small King Room (Garden View) with Plunge Pool ·
Room Only · 1 King Bed
Non Refundable
Standard King Room (Pool View) ·
Bed & Breakfast · King
Cancel free of charge before Thu, 13 Jun 2024
Grand Club King Room ·
Room Only · King
Non Refundable
Standard Double Room (Pool View) ·
Room Only · Double
Package Rate
Non Refundable
Standard King Room with Club Access ·
Room Only
Standard King Room (Limited Ocean View) ·
Bed & Breakfast · King
Non Refundable
Standard 2 Queen Room ·
Bed & Breakfast · 2 Queen
Cancel free of charge before Thu, 13 Jun 2024
Club King Room (Limited Ocean View) ·
Room Only
Hyatt King Room ·
Bed & Breakfast · 1 King Bed
Non Refundable
Club King Room (Ocean View) ·
Room Only · King
Non Refundable
Club Room (Limited Ocean View) ·
Room Only
Swim-Up King Room ·
Room Only · King
Non Refundable
Club Room (Ocean View) ·
Room Only
Non Refundable
Swim-Up 2 Queen Room ·
Room Only · 2 Queen
Non Refundable
Standard King Room with Club Access ·
Bed & Breakfast · King
Cancel free of charge before Thu, 13 Jun 2024
Grand Club King Room ·
Bed & Breakfast · King
Non Refundable
Club King Room (Ocean View) ·
Bed & Breakfast · King
Cancel free of charge before Thu, 13 Jun 2024
Club Room (Ocean View) ·
Bed & Breakfast
Cancel free of charge before Thu, 13 Jun 2024
Swim-Up King Room ·
Bed & Breakfast · King
Cancel free of charge before Thu, 13 Jun 2024
Grand King Suite with Club Access ·
Room Only · King
Non Refundable
Grand King Suite ·
Room Only
Swim-Up 2 Queen Room ·
Bed & Breakfast · 2 Queen
Cancel free of charge before Thu, 13 Jun 2024
Standard King Suite with Plunge Pool ·
Room Only · King
Non Refundable
Standard Suite with Plunge Pool ·
Room Only
Grand King Suite ·
Bed & Breakfast · King
Cancel free of charge before Thu, 13 Jun 2024
Grand King Suite with Club Access ·
Bed & Breakfast · King
Non Refundable
Standard Suite with Plunge Pool ·
Bed & Breakfast
Cancel free of charge before Thu, 13 Jun 2024
Standard King Suite with Plunge Pool ·
Bed & Breakfast · King
Non Refundable
Presidential Suite ·
Room Only
Cancel free of charge before Wed, 19 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
949 reviews
5
2710
4
618
3
277
2
146
1
147
Customers Review
Location 5
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.7
Amenities 4.4
Condition 4.7
Recomendation 77.6%
“The hotel is beautiful, the room was comfortable and clean, and the service was absolutely amazing. The pool facilities are great and you can't beat the view! I loved that there was an adult-only pool option. Hector was our server out by the pool and he is an absolute GEM. So incredibly attentive and kind, he took great care of us every day and made my birthday trip so special. Carlos (our waiter at The Grill) also deserves a shout-out. He was wonderful too!
My one note would be that the "all-inclusive" option is probably only a good value for a short trip. If I had been staying any longer I don't think it would have been worth the price, considering how many great food options are within walking distance.”
— Ashley McMillan
“My wife and I have been to Cancun for business meetings before, and had an overall good experience. As such, she booked the best room and had high expectations for this visit, once again for business meetings. Wow! Hard to describe just how awful this experience turned out to be. Arrived a bit late, so called to order room service from an extremely small menu with virtually no heathy options (she was here for meetings on health and wellness). Room service was technically still available (closes at 11 pm - compared to all night where we stayed before - and could order these amazing fruit trays at 3 in the morning and eat them with delight as we lay in bed discussing the adventures of the day). So she called the front desk - no answer. So she went to the front desk and they told her to call room service - she explained that she already had, with no answer. Eventually she got some food. In the morning she went for breakfast - was treated with a rudeness that was almost incomprehensible. Decided to return to her room for the poor choices being offered. Ongoing disappointment after disappointment!!! Next morning had a similar experience with the restaurant, only this time she was told that room service had ended at 11 the night before. She called and asked for coffee and water, which she was promised. 15 minutes later she called again - promised again. This continued, with nothing. She found a housekeeper and asked for water, and got screamed at - NO, SHE COULD NOT HAVE WATER! Finally the coffee came, but still no water. Called again. Did get the water after how long? Extremely poor, rude, unprofessional service. By the way, maybe it was fortunate that she didn't eat at the restaurant for breakfast, as several of her colleagues who did eat at the restaurant got FOOD POISONING!!!! She paid an exorbitant rate for an upscale room, and was treated like trash!!!!!”
— Paul Goddard
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