“Equipe de funcionários 100% que procura atender o melhor possível. O traslado gratuito do aeroporto nos atendeu muito bem.... inclusive em dias que não íamos pegar voo, pudemos utilizá-lo. O tamanho do quarto é bom, mas o ar condicionado era barulhento e exalava um odor. O cartão do nosso quarto por vezes parava de abrir a porta e precisava recodificar novamente. Nosso quarto estava um pouco longe da recepção e creio que por isso a internet não funcionou bem. O café é sob medida para os padrões americanos Tem estacionamento, lavanderia, academia e piscina. Pelo valor pago, vale a pena.”

“The girl at the front counter that checked us in on Sunday 04/10/22 around 1am was so nice and friendly. She was very helpful with any questions or concerns about the wheelchair accessibility. The room was nice however very over priced for the room that was given but I’m sure it’s due to location within distance to airport. Shuttle couldn’t be of use to us because there were too many passengers and the wheelchair we had. Had to Uber and taxi to and from. The morning we left Sunday 04/10/22 around 7AM the two buffet workers were VERY RUDE. I got up to get my mother a cup of juice only and as I reached for the cup I was yelled at as if I was a child by both workers grabbing the sign telling me because of covid I could not and the buffet was not open yet. However it was the approach and being told LISTEN TO ME by them yelling was so unnecessary and very rude. They practically made a scene with other guests in the room. It was very rude of them and they should not work with the public if they do not know how to communicate effectively. They made my stay end bad as I left hotel. I hope they are talked to about their poor customer service before they lose you additional future customers. However kudos again to the girl at the front counter.”