Fairfield Inn & Suites Orlando International Drive/Convention Center
8214 Universal Boulevard, Near The Wheel at ICON Park™, Orlando, FL 32819, United States
Rating
4.3
Travelers Choice
2021
Price Level
$$$
Rooms
160
Pets
No
30
Apr
Fairfield Inn & Suites Orlando International Drive/Convention Center, Orlando
Fairfield Inn & Suites Orlando International Drive/Convention Center
Set in a prime location of Orlando (FL), Fairfield Inn and Suites Orlando International Dri puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. Facilities like 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park are readily available for you to enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, sofa, separate living room, air conditioning, heating. The hotel offers various recreational opportunities. For reliable service and professional staff, Fairfield Inn and Suites Orlando International Dri caters to your needs.
Price & Availability
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Overall
Excellent
4.3
956 reviews
5
456
4
308
3
64
2
21
1
23
Customers Review
Value 4.3
Location 4.7
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.6
Amenities 4.2
Condition 4.3
Recomendation 89.8%
“No soap and no parking! We arrived late in the evening after spending the day at Universal Studios. There was no parking available in the small lot they had for the property. I was told I could parking in the dirt lot across the street (it was full) or in the alley behind the hotel. Fortunately, I was able to find a spot near a street lamp so the light could provide a little more security. We were all eager to take showers after a long day on amusement rides, but was disappointed there was no soap or shampoo in our room. I thought it was an oversight, so I went to the front desk to ask for some. They said they didn't have any soap; it was on BACKORDER. How can the hotel NOT HAVE SOAP in their guest rooms, especially coming off a pandemic? I later found out they are switching the way they provide soap in rooms. Fine, but in the meantime it is NOT OK to not to provide soap. We skipped the free breakfast the next morning because if the hotel management feels it is OK not to have soap for guests to wash their hands, what else are they OK with.Add to this disaster, the air conditioning unit that sounded like a freight train in our room and a light switch that didn't work in the bathroom. We stay exclusively at Marriott properties, but we will never stay here again.”
— Michelle Joyner
“Today we checked out of our hotel and have returned home after our week long vacation to Universal. Our trip was booked on the Universal website and we picked Fairfield Inn & Suites as our hotel, which was on their website as a Universal parter hotel. This hotel shouldn’t be a partner hotel. Our room was absolutely disgusting! The room smelled from a bad mildew smell like there was severe water damage. The ceiling in our room also had signs of water damage and 3/4 of it looked like it had black mold. I also heard that several other guests had the same issue and changing rooms still had the same problem. I knew I didn’t pick a 5 star hotel but this was absolutely ridiculous. I’ve stayed at other Fairfield Inn & Suites before and never had any problems. The other big issue with this hotel is their shuttle service to Universal. They are using Crown. They only have a 9:15 departure from the hotel every day and on top of the they were late every single day so we could not take advantage of our early access to the park. As far as the vehicles they are using, it really made the hotel look even worse as well as Universal allowing this at a partner hotel. They were using very old vans and very old mini bus. Most had no AC and some of the vehicles had check engine lights on, oil lights on, and tire lights on. I had to worry every day that my family would be safe. We will never return to this hotel ever again and suggest you do the same. Stay away from this hotel!”
— RON SIEGEL
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