“Excellent, above average staff, super clean and beautiful hotel, great location. My family stayed at this hotel this weekend for our son’s graduation from University of Chicago. Our expectations for a hotel stay were greatly exceeded. Every single staff member we encountered was very friendly, helpful, and professional. At every encounter, whether checking in or coming and going with the reception desk - Stephanie and all of the staff we encountered went above and beyond to be helpful and efficient to every guest. The same was true at the breakfast area - each morning at breakfast Javier and Frannie were welcoming, cheerful, very efficient and helpful in ensuring the breakfast experience was honestly the best I have ever encountered. The area was spotless and the food was presented in a very pleasant manner. Javier and Frannie were truly a highlight of the hotel experience. I was concerned like everyone about travel during these difficult times, but the hotel room, lobby, elevators, breakfast area - everywhere we went - it was spotless. The hotel is beautiful and in top notch condition. We found the location to be easy to walk short distances and be nearby some of the attractions we were able to enjoy during our short visit - 5-10 minute walk to the River Boat Tour - definitely a highlight of our visit. Starbucks is a one minute walk, and I felt safe walking around the area. I would not hesitate to return to this hotel for a future stay, I truly rate it 10/5!”

“El establecimiento estábien ubicado, las instalacionesson cómodas, ordenado, limpio. El servicioes muy bueno, sobre todo el servicio de Fannie y Javier en el restaurante, son muy amables, atentos, carismáticos, siempre te reciben con una sonrisa con la que uno empieza muy bien el día, siempre estándispuestos a ayudarte si necesitas información o ayuda. Salvo una recomendación: que las opciones de comida enel desayunosea másvariado, mástipos de fruta, mástipos de cereales, etc. Y quédecir de Chicago... una ciudad de la que me enamoré,asíque espero volver pronto a éstas suites!”