“While staying I was in a work trip I worked all day then had to drive to the hotel and had to go to another work event at 5am the next morning So I was very tired and needed my rest. Well the room that I was in 419 had a very loud radiator which was quiet before and went to sleep then noise intensity went up as the night went on. It sounded like I was at the airport listening to planes take off. The very next morning at 4am I went to the front desk at tell them about the radiator and how I wasn’t able to get any proper sleep and had to leave for work she said that they would change my room but it was too early there were no vacancies yet. I got a break and had to come back to the hotel to do virtual meetings at 9am when leaving back out at 12 I spoke with someone else at the front desk she said that they still didn’t have a room yet they were waiting for house keeping to clean and they would give me a call. By the time I came back to the room about 6pm I asked my husband if anyone had called to place us he said no and there were no calls to my cell phone I had to eat and I just crashed. Being forced to deal with the crazy noise from the radiator again. They next morning at 10am while doing a Virtual meeting my husband was sleep and out of nowhere house keeping comes banging on the door to clean the room. Check out is not until 11am. I ask who it was she said house keeping them proceeded to enter the room across from us no apology at all. Then to make matters worse when I went to check out I was asked how was the new room? I told her the no one ever contacted me to switch she just said oh. The staff didn’t really care and I’m not the type of person that will keep begging especially when I’m tired. I stayed there not asking for much or expecting anything other than sleeping for my crazy work schedule and I couldn’t even do that. The good is that the room was clean and the bed was comfortable. But I will never stay there again when I have to go back for work.”

“Highly recommend this hotel for anyone who is in the area and needs a stay nearby! During our trip to Hershey park my family and I stayed here for a few nights and it was a very convent stay near Hershey! If you and/or your family is planing to visit Hershey, it’s only about a 15 to 20 minute ride there. I found this hotel to be fairly clean and the staff at the front desk were very friendly and helpful. The rooms were clean and were quite spacious to my surprise. The lobby area was also pretty nice, and has a lounge area as well as tables to sit at to eat. The hotel does serve breakfast every morning where you can sit at the tables in the lobby and you can choose to get a cooked meal or the buffet. Although the hotel does serve breakfast, it is not complimentary and prices may vary depending on what you order. The hotel also has a nice patio area outside as well as an indoor and outdoor pool and a hot tub. However, I wasn’t super pleased with how clean the outdoor and indoor pool was. The water was cloudy and I noticed there were some bugs in it and it just did not seem particularly clean. I am not sure if that was just because of the certain day or time we went, but I would recommend checking the water first just in case! But besides that the hotel and it’s property is a very nice hotel and quite convenient for anyone in the area!”