Courtyard San Jose Campbell
655 Creekside Way, Near The Pruneyard Shopping Center, Campbell, CA 95008, United States
Rating
4.4
GreenLeader
2024
Price Level
$$$
Rooms
162
Pets
No
from $ 3,400.66
Destination: Campbell, California CA
20
May
Transport From Columbus, John Glenn Columbus International Airport (CMH) to San Jose, San Jose International Airport (SJC)
United Airlines
6:08 pm - Columbus, John Glenn Columbus International Airport (CMH)
10:43 pm - San Jose, San Jose International Airport (SJC)
TIME
7h 35m
TRAVELERS
2 Adults
0 bags
7h 35m
1 Stop
Flight Information
20
May
Courtyard San Jose Campbell, Campbell
Courtyard San Jose Campbell
This Campbell hotel is located 10 minutes outside of downtown San Jose and the Winchester Mystery House. The hotel features a restaurant The Bistro and an outdoor pool with hot tub. Campbell Courtyard by Marriott guests rooms are furnished with a refrigerator and a 32-inch flat-screen cable TV. The spacious rooms have a seating area and a large work desk. In the lobby guests will find a full-service business center private lounges with media access and a coffee station. Guests can also use the gym onsite. Courtyard San Jose Campbell is a 10-minute drive to the San Jose Convention Center and Los Gatos Creek Trail. California Great America theme park is within 20 minutes of the hotel.
Price & Availability
Select your room
Standard King Room with Extra Bed ·
Room Only · 1 King Bed and 1 Double Sofa Bed
Non Refundable
Standard 2 Queen Room ·
Room Only · 2 Queen
Package Rate
Non Refundable
Habitación, 2 Camas De Matrimonio, Con Vistas ·
Room Only
Non Refundable
Habitación, 1 Cama De Matrimonio Grande Con Sofá Cama, Con Vistas ·
Room Only
Cancel free of charge before Fri, 17 May 2024
Room 1 King Bed With Sofa Bed View Non-refundable ·
Room Only
Non Refundable
Standard King Room with Extra Bed (Accessible) ·
Room Only · 1 King Bed and 1 Double Sofa Bed
Non Refundable
Habitación, 1 Cama De Matrimonio Grande Con Sofá Cama (mobility Accessible, Roll-in Shower) ·
Room Only
Cancel free of charge before Fri, 17 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
642 reviews
5
97
4
73
3
20
2
13
1
5
Customers Review
Value 4.5
Location 4.6
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.4
Amenities 4
Condition 4.5
Quality 5
Recomendation 89.1%
“Good rooms, fair location near the Prune Yard amenities. Proximity to freeway is not an issue. Pool nice but overlooked. Friendly and helpful staff. Doors to rooms tend to slam shut, not great late at night or when Jetlagged. Biggest downside is the 'bar' - terrible breakfast, terrible dinner, terrible coffee (only the decaf is any good!), beer expensive but fine.”
— Russell Giles
“My parents arrived at this Marriott today, exhausted from traveling and had a dismally bad customer service and check in experience.
The bathroom was dirty - the sink was covered in black stuff, obviously not clean - so my politely parents asked for housekeeping to come and clean it. When housekeeping scrubbed the sink, my parents were HORRIFIED to see that they used the TOILET BRUSH to clean the SINK. And they didn’t even get it clean - just smeared the black stuff around.
What are they doing to your room when you’re not looking???
When my parents called the front desk, the manager did NOT think this was a valid complaint and dismissed their concerns - dismissing my parents with half-hearted service.
Then when my parents went back to the room to rest, they discovered that their room (#414)’s adjacent room was undergoing repairs, with LOUD tool noises, and constant banging of the door opening and closing while my parents were trying to rest. To the other side of their room was the staircase and the door opening and slamming constantly too. When booking the room, my parents specifically requested a “quiet” room in order to avoid similar situations - obviously the booking staff ignored this request.
Finally, when my parents mentioned the noise to the manager, asking for the hotel staff to keep the noise down, the manager said “if you don’t like the room, you can check out.”
WOW - what happened to customer service? Or are they treating them particularly poorly? Taking advantage of people? I thought MARRIOTT had a brand focused on quality - which is why we book with Marriott and are long-time members. I guess we will NOT be looking forward to future Marriott bookings.”
— Lee Chang
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