“I've been there in the 4th of January of 2021. I don't know if covid has something to do with it but they didn't let us serve our selves our own breakfast Wich was a very uncomfortable experience I've been in others hotels during the Covid-19 and I were allowed to serve my breakfast my self . Also they didn't serve the half of the food you see in the photos, so if you like me are impressed by the photos I just need to say to you don't create high spectations cause you're going to be disappointed. So Porto was very cold at the time we went there. To be precise was 32 degrees fahrenheit, 0 degrees Celsius, and the heater was not working properly. Was very cold in the room. Plus the package that we payed was 62 euros, that included a lot of this, one of the things was a bathrobe and slippers, Wich was not there when we got in the room I know is a little thing but we payed extra money for those little things. And is by these little things that we can feel more welcomed or not. It was an unfortunate situation to have to ask for things that was supposed to be there already you know? You couldn't get your breakfast also to eat in the room Wich is weird also. But anyway was the whole set of little things that contributed to a bad experience. A positive thing was the reception , the young man Peter, was impeccable and the lady also, he was in the night shift and she was in the morning shift. The two blond young ladies that served our breakfast well I could tell by their faces they were moody like I felt that they didn't want to serve us or they were not happy with our presence there, I could get that mood literally in the air. The hotel is clean and organized. But my conclusion would be, if I don't feel embraced or welcomed in a place that I'm paying to stay, so why would I come back there? I'm certainly not !”

“Amazing breakfast 🤩 close to the city centre. Super kind personnel. Multilingual.”