DoubleTree by Hilton Cheltenham
Cirencester Road Charlton Kings, Near Cheltenham Town Hall, Cheltenham, GL53 8EA, United Kingdom
Rating
3.9
Price Level
$$
Rooms
148
Pets
Yes
from $ 869.96
18
May
DoubleTree by Hilton Cheltenham, Cheltenham
DoubleTree by Hilton Cheltenham
Perched on the edge of Lilley Brook Golf Course, our manor house mixes contemporary luxury with a Georgian aesthetic. We're two miles from central Cheltenham, with the sprawling Cotswolds 20 minutes away. Indulge in our full-service spa and afternoon tea in the lounge, and enjoy an indoor pool, steam room, and complimentary welcome cookie. The Georgian manor house of DoubleTree by Hilton Cheltenham offers complimentary WiFi free parking and is set in beautiful landscaped gardens that overlook Lilley Brook's 18-hole golf course. Guests can enjoy the onsite spa beauty salon and fitness centre. Guests can enjoy a drink at the bar or a meal in the restaurant. Upon check-in guests can enjoy a complimentary cookie. The rooms feature flat-screen TVs and a hospitality tray. Every room has an en-suite bathroom with complimentary toiletries provided. Additional extras available in the deluxe rooms include chocolates and bathrobes and the rooms offer garden views. The suites feature a separate living/dressing room a sofa bed and a 50-inch TV. The onsite leisure centre features a 15-metre pool sauna steam room and hot tub. Beauty treatments and massage are also offered and there is a gym with fitness classes available. There are two eateries at the hotel the Lakeside Restaurant offers cooked and Continental breakfast and an a la carte dinner menu in a beautiful setting overlooking the garden and lake. Lilley Brook Bar & Lounge offers specialty teas and coffees afternoon tea lunch bar snacks and light evening meals. Business facilities are available including meeting rooms audio and visual equipment for hire and printing and photocopying services. Cheltenham Racecourse is 4 miles from the property and it is 5 miles to GCHQ. Cheltenham’s spa town centre is less than 2 miles away. It is a 2-minute walk to a bus stop. The Cotswolds can be reached in a 22-minute drive.
Price & Availability
Select your room
Cosy Double Room ·
Room Only · Double
Habitación Doble ·
Room Only
Non Refundable
Cosy Double Guest Room Comp Wifi/coffee-tea Facilities/hdtv Iron And Board/safe/usb Port ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Standard Twin Room ·
Room Only · Twin
Standard Queen Room ·
Room Only · Queen
Double Room - Cosy ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Double Bed ·
Room Only
15% discount
Non Refundable
Cozy Double Guest Room ·
Room Only
4% discount
Non Refundable
Room 1 Double Bed Non Smoking (cosy) Non-refundable ·
Room Only
Non Refundable
Cosy Double Room ·
Bed & Breakfast · Double
Twin Room - Non-refundable ·
Room Only
Non Refundable
Twin Bed ·
Room Only
15% discount
Non Refundable
Queen Bed ·
Room Only
15% discount
Non Refundable
Habitación Doble ·
Bed & Breakfast
Non Refundable
Standard Queen Room ·
Bed & Breakfast · Queen
Standard Twin Room ·
Bed & Breakfast · Twin
Cosy Double Guest Room Comp Wifi/coffee-tea Facilities/hdtv Iron And Board/safe/usb Port ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Habitación, 1 Cama Doble, No Fumadores (cosy) ·
Room Only
Non Refundable
Deluxe Twin Room (with View) ·
Room Only · Twin
Deluxe Queen Room (with View) ·
Room Only · Queen
Standard Queen Family Room ·
Room Only · Queen
Standard King Family Room ·
Room Only · King
Deluxe King Room (with View) ·
Room Only · King
Room 1 Queen Bed Non Smoking ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Double Room - Cosy ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Habitación Familiar One Bed ·
Room Only
Non Refundable
Double Bed ·
Bed & Breakfast
15% discount
Non Refundable
Habitación, 2 Camas Individuales, No Fumadores ·
Room Only
Non Refundable
Room 1 Double Bed Non Smoking (cosy) Non-refundable ·
Bed & Breakfast
Non Refundable
Queen Bed ·
Bed & Breakfast
15% discount
Non Refundable
Twin Bed ·
Bed & Breakfast
15% discount
Non Refundable
Twin Room - Non-refundable ·
Bed & Breakfast
Non Refundable
Queen Bed - Deluxe Room ·
Room Only
15% discount
Non Refundable
Standard Queen Family Room ·
Bed & Breakfast · Queen
Deluxe Queen Room (with View) ·
Bed & Breakfast · Queen
Deluxe Twin Room (with View) ·
Bed & Breakfast · Twin
Standard King Family Room ·
Bed & Breakfast · King
Deluxe King Room (with View) ·
Bed & Breakfast · King
Habitación Deluxe, 1 Cama De Matrimonio, No Fumadores ·
Room Only
Non Refundable
Deluxe Twin Room ·
Room Only
Non Refundable
Habitación Familiar, 1 Cama De Matrimonio ·
Room Only
Non Refundable
Habitación, 1 Cama Doble, No Fumadores (cosy) ·
Bed & Breakfast
Cancel free of charge before Wed, 15 May 2024
Deluxe Queen Room With View - Non-refundable ·
Room Only
Non Refundable
Habitación Familiar One Bed ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Room 1 Queen Bed Non Smoking ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Family Room 1 King Bed ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Deluxe Room 1 Queen Bed Non Smoking ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Habitación, 2 Camas Individuales, No Fumadores ·
Bed & Breakfast
Non Refundable
Habitación Familiar, 1 Cama De Matrimonio ·
Bed & Breakfast
Non Refundable
Habitación Deluxe, 1 Cama De Matrimonio, No Fumadores ·
Bed & Breakfast
Non Refundable
Deluxe Twin Room ·
Bed & Breakfast
Non Refundable
Deluxe Queen Room With View ·
Room Only
Non Refundable
Junior King Suite ·
Room Only · King
Deluxe Queen Room With View - Non-refundable - Breakfast Included In The Price ·
Bed & Breakfast
Non Refundable
King Junior Suite Comp Wifi/living Area With Sofa/50 Inch Hdtv 46 Sqm/espresso/usb Port/water/bathrobe ·
Room Only
Cancel free of charge before Sun, 12 May 2024
Junior King Suite ·
Bed & Breakfast · King
Deluxe Queen Room With View - Breakfast Included In The Price ·
Bed & Breakfast
Non Refundable
Suite, 1 Cama De Matrimonio Grande, No Fumadores (manor House Suite) ·
Room Only
Non Refundable
Habitación, 1 Cama Doble, No Fumadores (cosy) ·
Half Board
Cancel free of charge before Wed, 15 May 2024
King Junior Suite Comp Wifi/living Area With Sofa/50 Inch Hdtv 46 Sqm/espresso/usb Port/water/bathrobe ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Standard Twin Room ·
Half Board
Cancel free of charge before Mon, 13 May 2024
Queen Room ·
Half Board
Cancel free of charge before Mon, 13 May 2024
Habitación, 2 Camas Individuales, No Fumadores ·
Half Board
Cancel free of charge before Wed, 15 May 2024
Twin Room - Half Board Included ·
Half Board
Cancel free of charge before Mon, 13 May 2024
Suite, 1 Cama De Matrimonio Grande, No Fumadores (manor House Suite) ·
Bed & Breakfast
Non Refundable
Deluxe Queen Room With View ·
Half Board
Cancel free of charge before Mon, 13 May 2024
Habitación Deluxe, 1 Cama De Matrimonio, No Fumadores ·
Half Board
Cancel free of charge before Wed, 15 May 2024
Habitación Familiar, 1 Cama De Matrimonio ·
Half Board
Cancel free of charge before Wed, 15 May 2024
Deluxe Twin Room ·
Half Board
Cancel free of charge before Wed, 15 May 2024
Deluxe Twin Room With View - Half Board Included ·
Half Board
Cancel free of charge before Mon, 13 May 2024
Suite, 1 Cama De Matrimonio Grande, No Fumadores (manor House Suite) ·
Half Board
Cancel free of charge before Wed, 15 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
949 reviews
5
375
4
322
3
186
2
110
1
88
Customers Review
Value 3.9
Location 4
Cleanliness 4.2
Comfort 4
Neighborhood 4.2
Amenities 4
Condition 3.8
Recomendation 84.8%
“Had a lovely stay, rooms only lose 1 star due to lack of air con. Breakfast was delicious, fitness centre was great (got some time to myself on the spin bike!) And we went swimming 5 times in 3 days too😃. Pretty grounds and a nice lake all add up to a lovely family break and was sad it had to end!!! Tuve una estancia encantadora, las habitaciones solo pierden 1 estrella debido a la falta de aire acondicionado. El desayuno era delicioso, el gimnasio era genial (¡tengo algo de tiempo para mí en la bicicleta de spinning!) Y también fuimos a nadar 5 veces en 3 días 😃. Bonitos jardines y un bonito lago se suman a un encantador descanso familiar y fue triste que tuviera que terminar.”
— Michael Parker
“We stayed here for an anniversary celebration. In particular my partner and I were very excited to enjoy the spa facilities of the swimming pool, hot tub, steam room and sauna. Unfortunately all of these spa facilities were really quite disgusting. The floors in both the men’s changing rooms and around the pool were covered in bits from peoples shoes and socks, wet from a few days worth of people using them, toilets were dirty and smelt. There were even old ear buds (used!) on the sauna floor. The changing room showers had empty soap dispensers and some around the pool did not work leading me to wonder about the cleanliness of the pool and hot tub.Having really been looking forward to our relaxing night’s stay, it was sad to see my partner choosing not to use its facilities.I did speak to reception and the duty manager. Both were friendly and helpful. After assurances it would be resolved we tried again the next morning. It was better for sure but some of the rubbish laying around in the spa facilities were still present. The website talks about how much extra cleaning is done for guest peace of mind and safety but clearly this is not the case.I do not feel this is a staff issue but perhaps a lack of investment in key areas of the building. Theoretically, this Double Tree has everything it needs to be a wonderful hotel but needs some serious attention. Ficamos aqui para uma festa de aniversário. Em particular, meu parceiro e eu estávamos muito empolgados em aproveitar as instalações do spa com piscina, banheira de hidromassagem, sauna a vapor e sauna. Infelizmente, todas essas instalações de spa eram realmente nojentas. O chão dos vestiários masculinos e ao redor da piscina estava coberto de pedaços de sapatos e meias das pessoas, molhado por alguns dias de uso, os banheiros estavam sujos e cheiravam mal. Havia até fones de ouvido velhos (usados!) No chão da sauna. Os chuveiros dos vestiários tinham dispensadores de sabonete vazios e alguns ao redor da piscina não funcionavam, levando-me a pensar sobre a limpeza da piscina e da banheira de hidromassagem.Tendo realmente ansioso por nossa noite relaxante, foi triste ver meu parceiro optando por não usar suas instalações.Falei com a recepção e o gerente de plantão. Ambos foram simpáticos e prestativos. Após garantias de que seria resolvido, tentamos novamente na manhã seguinte. Com certeza estava melhor, mas ainda havia algum lixo espalhado pelas instalações do spa. O site fala sobre quanta limpeza extra é feita para tranquilidade e segurança do hóspede, mas claramente esse não é o caso.Não acho que seja uma questão de pessoal, mas talvez uma falta de investimento em áreas-chave do edifício. Teoricamente, este Double Tree tem tudo o que precisa para ser um hotel maravilhoso, mas precisa de muita atenção.”
— Oliver Kemp
