Moon Palace Cancun
Carretera Cancun-Chetumal Km. 340, Near Xoximilco, Cancun, 77500, Mexico
Rating
4.1
Price Level
$$$$
Rooms
2058
Pets
No
from $ 4,287.70
19
May
Moon Palace Cancun, Cancun
Moon Palace Cancun
From sun-up to sun-down, the resort sizzles with energy and possibility. Take in as much or as little as you like. But one way or another, you will definitely feel the pulse of paradise here. Ranked among the top resorts in Cancun on TripAdvisor. Located in Cancún leisure centre, this luxury hotel lies just 8 km from the airport and within metres of links to the public transport network. It is 35 minutes by taxi to the centre where guests will discover bars, restaurants and nightclubs.
Price & Availability
Select your room
Superior Deluxe Room (Garden View) ·
All Inclusive 3
Non Refundable
Superior Deluxe Room (Garden View) ·
All Inclusive
21% discount
Non Refundable
Superior Deluxe Room ·
All Inclusive
Non Refundable
Habitación Doble Deluxe Superior ·
All Inclusive
Non Refundable
Superior Deluxe Room (Ocean View) ·
All Inclusive 3
Non Refundable
Superior Deluxe Room (Ocean View) ·
All Inclusive
21% discount
Non Refundable
Deluxe Double Room (Garden View) ·
All Inclusive · Double
Package Rate
Non Refundable
Deluxe Room ·
All Inclusive
Package Rate
Non Refundable
Oceanfront Superior Deluxe Room ·
All Inclusive
Oceanfront Superior Deluxe Room ·
All Inclusive 3
Non Refundable
Honeymoon Room ·
All Inclusive
Superior Deluxe Room (Garden View) ·
Bed & Breakfast
Non Refundable
Honeymoon Superior Suite ·
All Inclusive 3
Non Refundable
Honeymoon Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Superior Suite ·
All Inclusive
Non Refundable
Honeymoon Superior King Suite ·
All Inclusive
Cancel free of charge before Tue, 14 May 2024
Standard Room (Sea View) with Balcony or Terrace ·
All Inclusive
Non Refundable
Governor Superior Suite ·
All Inclusive 3
Non Refundable
Governor Suite ·
All Inclusive
Governor Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
1 Bedroom Governor Superior King Suite (Ocean View) ·
All Inclusive · 1 King Bed
Private sale
Non Refundable
Standard Suite (Sea View) with Balcony or Terrace ·
All Inclusive
Non Refundable
Standard King Suite ·
All Inclusive · King
Package Rate
Non Refundable
Superior Family Suite ·
All Inclusive 3
Non Refundable
Deluxe Family Room ·
All Inclusive
Superior Family Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Superior Family Suite (Garden View) ·
All Inclusive · 1 King Bed and 2 Double Beds
Book now and save
Non Refundable
2 Bedroom Standard Family Room ·
All Inclusive
Package Rate
Non Refundable
Deluxe Family Room (Garden View) with Balcony or Terrace ·
All Inclusive
Non Refundable
2 Bedroom Golf Superior Suite ·
All Inclusive 3
Non Refundable
2 Bedroom Golf Suite ·
All Inclusive
2 Bedroom Golf Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
2 Bedroom Golf Presidential Superior Suite ·
All Inclusive · 1 King Bed and 2 Double Beds
Book now and save
Non Refundable
2 Bedroom Presidential Superior Suite ·
All Inclusive 3
Non Refundable
2 Bedroom Presidential Suite ·
All Inclusive
2 Bedroom Presidential Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
2 Bedroom Standard King Suite ·
All Inclusive · King
Package Rate
Non Refundable
2 Bedroom Presidential Superior Suite (Ocean View) ·
All Inclusive · 1 King Bed and 2 Double Beds
Book now and save
Non Refundable
Presidential Suite ·
All Inclusive
Package Rate
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
974 reviews
5
26284
4
5609
3
2124
2
1020
1
1057
Customers Review
Location 2
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.4
Condition 4.3
Recomendation 62.4%
“We were married here many years ago and just returned after 16 years. We still love it and can't wait to come back again! The detail that goes into making your visit the best it can be and the upkeep of the grounds, pool and facility is amazing. Everyday we see - workers sweeping, mopping and scrubbing the floors inside and out, the maintenance crew painting and sprucing up the pool area constantly, the pool guys clearing the drains and scrubbing the sides of the pool to make sure they sparkle, the wait staff by the pool constantly bringing us drinks all day long, guest services calling and emailing us to make sure we are happy with our room and to see if we have any questions. I could go on and on but I want to get back to enjoying my last few days here at Moon Palace Sunrise!!”
— Ken Cooper
“The resort itself is decent, but nearly all dealings with the lobby staff and administrators were exceptionally poor. My parents have a membership here and booked 7 rooms but getting Palace Resorts to honor anything in the contract is a joke. They’ll refer you to the vacation planners, who refer you to public relations folks, who seem to exist just to make excuses, who will then refer you to a “supervisor” who is powerless to do anything but wait for calls back from esoteric departments who they ensure you will have the final answer. Don’t worry they won’t call back. We had a copy of the contract and they still said they had to check with their own internal policy department before they would honor it, and they never called back with clear answers so even a written contract will get you little to nothing. Basically they just wait for you to leave and the problem to go away, it’s a very poor way of doing business.If you experience any issues expect to spend days dealing with inept and pointless bureaucracy. Even changing our shuttle to the airport was multiple hours on hold in the phone instead of sitting by the pool.The whole timeshare deal is a thinly veiled scam. If you avoid that and have low expectations you might get by with an okay stay here.”
— Tyler Murphey
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